Special School

Specialist School

Special School

A well-known special needs school in Surrey had endured frustrating issues with its cleaning provider, a private contract cleaning company subcontracted to them via the local authority. The cleaners had complained to the school about having insufficient products and broken equipment and, to compound matters, had not been paid on several occasions. The Business Manager had problems both with identifying the appropriate contact and actually getting a hold of them.

Vervia took over this contract in August 2013 and at the end of the first year the Business Manager commented ‘I am looking forward to another successful year working with you. Cleaning used to take up my time every week but now I hardly think about it!’

In January 2015, we were also awarded the contract for its sister school, who had suffered similar issues with their provider.

Five years later we still clean at both schools, employing seven cleaners. A recent quality assurance questionnaire was returned by the school with all questions awarded the highest possible marks.

 

Specialist School

Special School

A well-known special needs school in Surrey had endured frustrating issues with its cleaning provider, a private contract cleaning company subcontracted to them via the local authority. The cleaners had complained to the school about having insufficient products and broken equipment and, to compound matters, had not been paid on several occasions. The Business Manager had problems both with identifying the appropriate contact and actually getting a hold of them.

Vervia took over this contract in August 2013 and at the end of the first year the Business Manager commented ‘I am looking forward to another successful year working with you. Cleaning used to take up my time every week but now I hardly think about it!’

In January 2015, we were also awarded the contract for its sister school, who had suffered similar issues with their provider.

Five years later we still clean at both schools, employing seven cleaners. A recent quality assurance questionnaire was returned by the school with all questions awarded the highest possible marks.